Agea Jinrong DOO is a limited liability company incorporated in the Republic of Montenegro with registration number 5-0557722.
Because over-the-counter market-making services are currently not within regulatory framework of the Securities Commission of the Republic of Montenegro (SCMN), Agea Jinrong DOO is working continuously with legal and compliance experts based in the EU to make sure its services are fully compliant with the Markets in Financial Instruments Directive (MiFID), which is a EU law that provides harmonized regulation for financial services across the EU member states. Furthermore, Montenegro is currently an official candidate for membership in the EU and formal adoption of the Directive is expected to take place within a year.
The European Parliament and Council adopted the Directive 2004/39/EC on Markets in Financial Instruments (MiFID), which aims to regulate the markets of financial instruments for provision of investment services and activities within the European Economic Area (EEA). MiFID provides a harmonized regulatory regime for investment services within the European Economic Area. The main objectives of the Directive are to increase efficiency, enhance financial transparency, increase competition, and offer greater consumer protection in investment services.
In line with MiFID requirements and the legal framework in Montenegro, AGEA has adopted appropriate policies and procedures outlined in the following documents:
In addition to various support and resolution channels provided, our clients can use the Financial Information and Complaint Resolution System (FICRS). It is an autonomous web site that presents comprehensive self-regulatory information, and allows our clients to continuously monitor financial condition of Agea Jinrong DOO and submit complaints in cases when clients are not satisfied with answers received through our standard support and resolution channels.
In order to access the FICRS web site, please click on the following link:
Client funds held with Agea Jinrong DOO are maintained in separate bank accounts at CKB AD, which is the largest commercial bank in Montenegro. Our services and related online support are continuously available from Monday 00:00 to Friday 23:59 GMT.
For more information on our company and our services, please see the links at the top of this page. If you have any inquiries, please contact us by visiting the following contact page:
Customer support for AGEA services is exclusively provided through our sophisticated online facilities. The quickest and most reliable way to contact AGEA is by talking to us directly using Live Support button at our web site or through support channels within our trading platform.