Account Center

Streamster Help

The help pages referenced below contain answers to questions you might have while using the Streamster platform. For any additional inquiries you might have during the platform software download, installation or later use, please do not hesitate to contact our support team:

To open and read a particular help page, please click on its title.

1.2. Connecting to the Streamster Server

To use Streamster, you must be connected to the Internet. You can use either a dial-up connection with a phone-based modem, a broadband connection such as DSL or cable modem, or a LAN (local area network) with Internet access. Streamster is capable of connecting to the Streamster Server whenever there is an Internet connection present. If your Internet Explorer works properly, Streamster should work as well.

To connect to the Streamster Server:

Double-click the "Streamster" icon on your desktop or start menu.

Type in your user name.

Type in the password.

Click <Connect>.

Upon connecting, Streamster will take between 5 and 60 seconds to download the start-up data.

Send us your comments, suggestions and any questions you might have about the Streamster trading platform. We look forward to receiving your input and developing content on this page to help you resolve any potential problem.